STORE POLICY
Welcome to Marille. We are dedicated to providing an exceptional, secure, and transparent shopping experience for our community. Below you will find the guidelines, policies, and terms that govern our store operations. By purchasing from our website, you agree to these policies.
CUSTOMER CARE
At Marille, our community is at the heart of everything we do. We aim to respond to all customer inquiries, styling questions, or order updates within 24 to 48 hours (excluding weekends and UK bank holidays).
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For any assistance, please reach out directly to our dedicated support team at: supportmarille@gmail.com
PRIVACY & SAFETY
Your privacy is of utmost importance to us. In strict compliance with the UK Data Protection Act and UK GDPR standards:
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We safely encrypt and protect all personal data shared with us during checkout.
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Your information (name, address, email) is exclusively used to process your orders, arrange delivery with DHL, and provide customer support.
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We never sell, share, or disclose your personal data to unauthorized third parties.
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Secure payment processing is handled externally via verified gateways (including Visa, Mastercard, American Express, and Apple Pay). Marille does not store or have access to your full credit card details.